Frequently Asked Questions
About 702pub

To register on 702pub you need:

• A valid Philippine mobile number for OTP verification
• An active email address
• A date of birth confirming you are 21 years or older
• A valid Philippine government-issued ID for KYC (required before withdrawals)
• A Philippine bank account or e-wallet for PHP deposits and withdrawals

Registration itself is free. There is no fee to create an account.

No. Each person is permitted to hold only one account on 702pub. Registering multiple accounts under the same identity or different names is a breach of the Terms & Conditions and will result in all associated accounts being suspended or permanently closed, including any PHP balance held in them. If you have lost access to your account, contact support at [email protected] rather than creating a new one.

KYC review times can vary. Most submissions are processed within a reasonable timeframe during normal operating hours. To avoid delays, make sure your ID is valid, not expired, and that the document image is clear and fully legible. All four corners of the ID should be visible in the photo. If your KYC has been pending for longer than expected, contact support at [email protected] with your registered mobile number.

702pub accepts valid Philippine government-issued photo IDs including the PhilSys national ID, Philippine passport, driver's licence, SSS card, GSIS card, and other primary government-issued IDs that include your full name, date of birth, and photograph. The document must be current – expired IDs are not accepted. Make sure the name on your ID exactly matches the name you registered with on your account.

Processing times vary by payment method. Most PHP deposits through online banking and local e-wallets are credited to your 702pub account quickly after the transfer is confirmed on the payment provider's end. Bank transfers can sometimes take longer depending on the sending bank's cut-off schedule. If your deposit does not appear after a reasonable waiting period, contact support at [email protected] with your transaction reference number.

Log in to your account and go to the withdrawal section. Select your preferred PHP payment method – bank transfer or a supported e-wallet – enter the amount, and confirm the request. KYC identity verification must be complete before your first withdrawal is approved. For more details on processing times and any tier-based limits, visit the Withdrawal page.

Common reasons for withdrawal delays include: KYC verification not yet completed or still under review, a discrepancy between your account name and the name on your bank account or e-wallet, or the withdrawal request being submitted outside normal processing hours. Your VIP tier also affects processing priority. If your withdrawal is taking longer than expected, contact support at [email protected] with your account details and withdrawal reference.

For security and anti-fraud reasons, withdrawals on 702pub are generally processed back to the same payment account used for deposits, or to the payment account you have registered in your verified profile. If you need to change your withdrawal account details, contact support at [email protected] before submitting the request. Changes to registered payment accounts require identity re-verification.

702pub offers a full Game Lobby that includes slot games from multiple providers, live casino tables with real dealers (baccarat, roulette, blackjack, Sic Bo), sports betting, eBingo, and online poker variants. All games are accessible from one account and your PHP balance works across all categories. The full list of available games and providers is visible inside the lobby after logging in.

The Live Casino on 702pub streams real-time table games hosted by live dealers via video. You can join available tables for baccarat, roulette, blackjack, and other games, place your bets in PHP, and interact with the dealer and other players through a live interface. Tables run 24 hours a day. You need a verified and funded account to participate. A stable internet connection is recommended for the best streaming quality.

Yes. 702pub's sports betting section covers PBA games as well as NBA, international basketball, boxing, volleyball, football, and esports. You can bet pre-match or in-play on available markets using your PHP balance. The current selection of available matches and betting markets is shown in the sports betting section of the platform and is updated based on the live event calendar.

Yes, eBingo is available in the game lobby. It is a popular category among Filipino players and is accessible through the same 702pub account and PHP balance used for other game categories. Check the Game Lobby for current eBingo schedules and available card options after logging in.

The Slots section on 702pub includes games from multiple providers, some of which feature progressive jackpots, bonus rounds, free spins mechanics, and other special features. The availability of specific features depends on the individual game titles provided. All slots results are determined by the game provider's certified RNG (random number generator). There is no guarantee of any specific outcome on any slot game.

OTP verification is a second layer of security for your account. Even if someone else gets hold of your password, they cannot log in without also having access to your registered Philippine mobile number to receive the one-time code. This is standard practice for real-money platforms and significantly reduces the risk of unauthorised access to your PHP balance and account settings. Never share your OTP with anyone – 702pub will never ask for it.

First, check that your phone has an active signal and is able to receive SMS messages. Allow one to two minutes as OTP delivery occasionally experiences a brief delay through Philippine telecom networks. Make sure you are checking the same mobile number you registered with. If OTP messages are still not arriving after that, contact support at [email protected] with your registered number and a description of the issue.

After a set number of consecutive incorrect password attempts, your account login will be temporarily locked as a security measure to protect your account from automated access attempts. If your account is locked, contact support at [email protected] with your registered mobile number. The team will verify your identity before restoring access.

If you see logins, transactions, or account changes you did not make, act immediately. Change your account password to block any access using your old credentials, then contact support at [email protected] to report the activity and request a temporary account lock while the issue is investigated. Do not share your login credentials or OTP codes with anyone, including people claiming to be 702pub staff.

Yes. The 702pub app and website use the same account system. Once you have a registered and verified account, log in to the app with the same mobile number and password you use on the website. Your PHP balance, VIP status, game history, and responsible gaming settings are fully synced between the app and the desktop site. No separate registration is needed for the app.

The 702pub app is designed for Android devices. It works on most Android smartphones and tablets running a reasonably current version of the Android operating system. For the best experience, use a device with a stable internet connection – either mobile data or Wi-Fi. Visit the App page for the current system requirements and download instructions.

702pub provides several tools directly in your account settings. These include PHP deposit limits (daily, weekly, or monthly), session time reminders, a cooling-off period (24 hours, 7 days, or 30 days), and self-exclusion (from three months up to permanent closure). All tools are available without needing to contact support. For full details on how each tool works, visit the Responsible Gaming page.

Log in to your account and navigate to the responsible gaming or account settings section. Select the deposit limit tool, choose a PHP amount and a period (daily, weekly, or monthly), and confirm. Reductions to your existing limit take effect immediately. Increases include a mandatory delay before they apply, giving you time to reconsider. Once the period resets, the limit applies again automatically until you change it.

Self-exclusion closes your account to new deposits and bets for a period you choose – from three months to permanent. Unlike a cooling-off period, self-exclusion cannot be reversed once activated, even if you request it before the period ends. Pending withdrawals continue to be processed during self-exclusion. If you feel gaming is becoming difficult to manage, self-exclusion is the most definitive tool available on 702pub. Contact support at [email protected] if you need it applied immediately.

The first step is to use the tools in your account – set a deposit limit, activate a cooling-off period, or apply self-exclusion if you need a more serious break. If you want to act immediately, contact support at [email protected] and ask for your account to be restricted right away. It is also worth speaking to someone you trust about what you are experiencing. Gaming involves real financial risk and is meant to be entertainment only – not a source of income or a way to manage stress. See the Responsible Gaming page for more information and guidance.