702pub Privacy Policy

This Privacy Policy applies to all registered and prospective account holders who access 702pub from the Philippines. It covers personal information collected through the main website, the 702pub mobile app for Android, the mobile browser version of the platform, and any communication you have with 702pub support.

If you are browsing the site without a registered account, limited data may still be collected through cookies and analytics tools as described in Section 7. Registered account holders are subject to the full scope of this policy from the point of account creation.

702pub collects personal information in the following categories:

• Registration data: Full legal name, date of birth, contact email address, mobile number, and the username and password you create at registration.
• Identity verification data: A copy of your Philippine government-issued ID (such as a PhilSys national ID, passport, driver's licence, or equivalent) submitted during KYC verification. This may include your ID number, address, and photograph as it appears on the document.
• Payment information: Bank account details, registered e-wallet account details, or other Philippine Peso payment method details provided for deposit and withdrawal processing. Full payment credentials are not stored by 702pub – they are passed to the relevant payment processor securely.
• Transaction records: A history of PHP deposits, withdrawals, bets, and game activity associated with your account.
• Device and access data: IP address, device type, operating system, browser type, and session timestamps recorded when you access the platform.
• Communications: Messages and records of interactions with 702pub support, including live chat logs, emails, and any other correspondence.

The personal information 702pub collects is used for the following purposes:

• Account management: Creating and maintaining your account, verifying your identity, and processing your login and OTP authentication.
• Payments: Processing PHP deposits and withdrawals to and from your registered Philippine bank account or e-wallet.
• KYC and compliance: Meeting identity verification and anti-money laundering obligations as required for operating the platform.
• Platform security: Detecting and investigating fraudulent activity, unauthorised access attempts, and breaches of the Terms & Conditions.
• Customer support: Responding to your queries, resolving account issues, and following up on withdrawal or transaction concerns.
• VIP program: Tracking your wagering activity to administer VIP tier progress and delivering tier-based benefits to qualifying accounts.
• Platform improvement: Analysing aggregated and anonymised usage data to understand how the platform is used and to improve the experience for Filipino players.
• Responsible gaming: Monitoring account activity to identify patterns that may indicate problematic gaming behaviour and applying account-level tools in line with the Responsible Gaming framework.

702pub will not use your personal information for purposes beyond those listed above without first notifying you and, where required, obtaining your consent.

702pub shares personal information only in the following circumstances:

• Payment processors: Your payment details are shared with the payment service provider handling each transaction. These providers are bound by their own data protection obligations and are not permitted to use your data for any purpose other than processing the transaction.
• Identity verification services: KYC verification may be carried out with the assistance of a third-party identity verification provider. Your ID documents and personal details are shared only to the extent necessary to complete the verification.
• Technology and platform service providers: Companies that provide hosting, security monitoring, analytics, and other technical services necessary to operate the 702pub platform. These providers act only on our instructions and do not have independent rights over your data.
• Legal and regulatory authorities: Where required by applicable law, court order, or regulatory obligation, 702pub may disclose personal information to the relevant authority. We will only do so to the extent legally required.

702pub does not sell personal information. Data is not shared with advertising networks or third-party marketers without your explicit consent.

702pub retains personal information for as long as your account is active and for a defined period after account closure, as required by applicable legal, compliance, and operational obligations. The key retention periods are:

• Account and transaction records: Retained for the period required under applicable anti-money laundering and financial record-keeping obligations, typically a minimum of five years from the date of the last transaction.
• Identity documents: Retained for the same period as transaction records to support compliance obligations.
• Support communications: Retained for a reasonable period after resolution of the relevant issue, or longer if the communication relates to a dispute or investigation.
• Device and access logs: Retained for a shorter period aligned with security and fraud detection purposes.

When the applicable retention period expires, data is securely deleted or anonymised in a way that prevents re-identification.

As a 702pub account holder based in the Philippines, you have the following rights in relation to your personal data:

• Right to access: You can request a copy of the personal information 702pub holds about you.
• Right to correction: You can request that inaccurate or incomplete personal information is corrected. Some details can be updated directly in your account settings; others may require identity verification to change.
• Right to deletion: You can request deletion of your personal information. This right is subject to our legal retention obligations – we may not be able to delete data we are required to hold for compliance purposes.
• Right to object: You can object to the processing of your personal data in certain circumstances, such as where it is being used for profiling beyond what is necessary to operate your account.

To exercise any of these rights, contact 702pub support using the email address shown in the footer of this page. We will respond to requests within a reasonable timeframe and may ask you to verify your identity before processing your request.

702pub uses cookies and similar technologies on its website and app to make the platform function correctly and to understand how it is used. The main types of cookies we use are:

• Essential cookies: Required for the platform to function, including keeping your login session active and preserving account preferences during a session. These cannot be disabled without breaking core functionality.
• Analytics cookies: Used to collect aggregated data about how visitors navigate the platform – which sections are visited most, how long sessions last, and where players encounter difficulties. This data helps us improve the platform experience for Filipino players.
• Security cookies: Used to detect and prevent fraudulent access attempts and to support OTP and session security systems.

You can control cookie behaviour through your browser settings. Disabling essential cookies will affect your ability to log in and use the platform normally. Analytics and security cookies can generally be managed without impacting core functionality, though doing so may reduce the effectiveness of fraud detection on your account.

702pub applies technical and organisational measures to protect personal information against unauthorised access, loss, alteration, or disclosure. The key security measures in place include:

• SSL encryption across all platform connections, including login, account management, and transaction processing.
• OTP (one-time password) authentication required for account login and sensitive transaction approvals.
• Access controls limiting which internal personnel can access personal account data, on a need-to-know basis.
• Regular security monitoring for unusual account activity or potential unauthorised access.

Despite these measures, no internet-based platform can guarantee absolute security. You also have a responsibility to keep your login credentials private and to use the platform from reasonably secure devices and networks. If you believe your account has been compromised, contact 702pub support immediately.

702pub is strictly for adults aged 21 and above. The platform does not knowingly collect personal information from anyone under 21. Age is verified as part of the KYC process required before withdrawals are enabled on any account.

If you believe that a minor has registered an account on 702pub, please contact support using the email address shown in the footer. We will investigate and take appropriate action, including closing the account and removing the associated personal data.

702pub may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable law, or other relevant developments. When material changes are made, registered account holders will be notified through the contact details on their account.

The current version of this policy is always the version published on this page, with the date at the top of the page reflecting when it was last updated. Continued use of the 702pub platform after a policy update constitutes acceptance of the revised terms.

If you have questions about a specific change or about how your data is handled, contact support at the email address listed in the footer of this page.